She was photographed with Chryseis Tan shortly after the entrepreneur announced that she was expecting her second child. Had she not told us that her first trimester was very difficult, marked by morning sickness that lasted all day, we wouldn’t have been wiser. What was rather evident was her radiant complexion which clearly makes her the best ambassador for her beauty brand – Lumi.
“All of our customers are ambassadors,” she said in response to the compliment. “Our customers are central to what we do. There is a clear sense of satisfaction that comes from customers sharing that our products have helped improve their skin, and boost their confidence.”
Tan launched her skincare range in 2020 in an effort to create an affordable skincare line that uses high-quality ingredients inspired by her travels. Like her other projects, Lumi is the result of something she feels strong about.
“I tend to gravitate towards the things that I personally love — eating, travel, beauty,” she says, describing her entrepreneurial decisions. There is certainly an element of risk, she adds, but that’s taken for granted when it comes to entrepreneurship.
“Risk-taking is something you need to embrace as a business owner,” she explains. “Having said that, it comes down to my intuition.”
It should come as no surprise that a tan has a natural instinct for action. She has learned, after all, from one of the best, watching over her father Tan Sri Vincent Tan, founder of the Berjaya Group, from an early age.
“Being exposed to entrepreneurship from an early age, I have been able to hone my business acumen over the years with the guidance of my father.”
The fact that Tan has a diversified portfolio when it comes to business has led some to describe her as a “Serial Investor”. However, it’s a sign that you don’t agree with because it doesn’t fully reflect her level of involvement in the different businesses she’s in.
“I think I’m more of an entrepreneur,” she says. “I like the stage of envisioning a new business opportunity and I think what I bring to the table most on the table is strategic thinking. With all the companies that I am involved in whether I am a founder or an investor, the question I ask is – how will this make an impact in the field it is in? How will you add value? to the customer’s quality of life?”
An example is The Curate Group, which was founded by Tan. The company originated from the owner’s passion and enthusiasm for Japanese culinary culture. Restaurants created under the group include Bar Shake, Hide, Park Grill and Sushi Den.
She tells us that the “Japan-centric” group Curate is committed to creating more “delightful Japanese dining concepts” here in Malaysia, based on the fact that the response so far has been overwhelming.
“Japanese cuisine is incredibly multifaceted,” she explains. “There are countless cooking techniques and ingredients from different provinces to introduce to the Malaysian public.”
I noticed that customers had developed a more distinct color palette which resulted in a greater focus on components and technologies. Moreover, it seems like a good time for F&B ventures as the desire to try fine dining has grown exponentially over the years.
“I think we’ve all rediscovered our sense of vivacity after lockdown, and that has included dining experiences to satisfy our taste for wanderlust and discovery,” she says. “Malaysia’s dining scene will continue to grow, evolve and evolve. We are witnessing more and more talented and young Malaysian chefs returning home from their stints abroad. They bring with them new perspectives and approaches that were an exciting experience from a dinner standpoint.”
But aside from wanting to move up in a particular segment, Tan also focuses on the fundamentals when evaluating the viability of a business, regardless of whether it’s something you’ve thought of or whether it’s an investment opportunity – these are “product or brand evolution, scalability and market gaps.” “.
Aside from managing her business ventures, Tan also holds several positions in the Berjaya Group, serving on the Board of Directors. She is the Director and Chairman of Natural Avenue Sdn Bhd, and is the CEO of Berjaya Land Bhd while she was head of marketing for the Four Seasons Hotel and Hotel Residences Kyoto, Japan.
This means balancing a tight work schedule while taking care of her 2-year-old daughter, Ariana Kayla Falig. Now that she and her husband SM Faliq SM Nasimuddin are expecting their second child, Tan realizes not having to put up with too much.
“Build and invest in a good, reliable support system,” she advises. “Spending time with my family is a great way to de-stress. My husband and I have a fast paced work life so taking time to stop and relax with each other and our daughter works wonders for us. Ariana has her own sense of humor and these funny moments especially remove Any pressure I might feel.”
Having the right team was also essential as she was adjusting to the first months of her pregnancy. It’s normal to have low and high energy days but it gets amplified when one expects.
“From an employer’s perspective, there are moments full of ideas and enthusiasm, and there are times when I need to go offline and just rest,” she explains. “Surrounding myself with trusted teams on all of my projects means I have the opportunity to listen to my body and turn off briefly when needed.”
She acknowledges that motherhood has transformed her, and while she remains a risk taker, dedicated and committed to seeing her business thrive, being a mother has also instilled in her a new way of looking at things and fostered a different approach to life.
“There’s definitely more work-life balance since Ariana came into our lives,” she says. “If business trips are kid-friendly destinations, I will always consider a family vacation, even if it’s just for the weekend.”
This allowed the family to develop a new appreciation for things they might have missed before.
“Seeing the world through her lens was very fundamental,” Tan says. “We appreciate the things we might as adults ignore.”
With all the companies I’m involved with whether I’m a founder or an investor, the question I ask is – how will this make an impact in the industry it’s in? How will you add value to the customer’s quality of life?